Terms & Conditions taxi888

1. Definitions and Interpretation

In this document, the following terms carry the meanings as stated:

• "Platform" refers to the taxi888 website accessible at taxi888.one together with all features, content and services available on it.
• "Member" or "Player" refers to any individual who has registered a valid and active account on the taxi888 platform.
• "Account" refers to a player's personal registration record that allows access to all services on the platform.
• "Account Balance" refers to the total funds available in a player's account for use in games, excluding bonus funds that have not yet met the wagering requirements.
• "Bonus" refers to additional funds or benefits credited to a player's account based on active promotions.
• "Terms" refers to this entire Terms and Conditions document together with any updates or amendments made from time to time.
• "RM" or "MYR" refers to the Malaysian Ringgit currency.

2. Eligibility and Registration

To use taxi888's services, an individual must meet the following requirements:

• Aged 21 years and above on the date of registration.
• Registering voluntarily and not under compulsion from any party.
• Not listed on any active self-exclusion list or gambling prohibition.
• Providing true, accurate and complete personal information during the registration process.
• Confirming that the use of this platform is lawful under the laws of the player's local jurisdiction.

taxi888 reserves the right to request identity verification documents at any time, including a copy of a valid identity card (MyKad) or passport. Submitting false or incomplete information may result in account closure and forfeiture of all related funds.

Each player is only permitted to hold one account. Creating multiple accounts — whether using different names, email addresses or mobile numbers — is strictly prohibited.

3. Account Management

Players are fully responsible for all activity that occurs within their accounts. This includes keeping their username and password confidential and not disclosing them to any other party. taxi888 will not be responsible for any losses arising from unauthorised access caused by the player's own negligence.

If a player suspects their account has been accessed without authorisation, they are required to:

• Notify the taxi888 customer service team immediately via live chat or email.
• Change their account password as soon as possible.
• Not share login information with anyone, including family members.

taxi888 reserves the right to suspend or close any player's account without prior notice if there are concerns about account security, suspicious activity or a breach of terms.

4. Deposits and Withdrawals

All financial transactions at taxi888 are processed using payment methods supported by the platform, namely Touch 'n Go eWallet, DuitNow, online banking (FPX), Boost, ShopeePay, and cryptocurrency (USDT, BTC, ETH).

Deposit: The minimum deposit amount is RM10 for each payment method. Successfully verified deposits will be credited to the player's account promptly.

Withdrawal: The minimum withdrawal amount is RM50. Withdrawal requests that meet the requirements will be processed within 1 hour. Players must ensure the payment account registered is in their own name and matches their taxi888 account details.

taxi888 reserves the right to request additional verification before processing any withdrawal to ensure transaction security and compliance with anti-money laundering policies. Failure to provide the requested documents within the specified period may delay or cancel the withdrawal request.

• All deposited funds must come from a legitimate source and belong to the player.
• taxi888 does not charge any processing fees for standard deposits or withdrawals.
• Any costs or charges imposed by e-wallet providers or banks are the player's responsibility.

5. Bonuses and Promotions

taxi888 offers various bonuses and promotions from time to time. Each offer is subject to its own wagering requirements that must be met before the bonus or any winnings from it can be withdrawn.

General taxi888 bonus terms:

• Each bonus has a wagering requirement that must be met before a withdrawal is permitted.
• Bonuses cannot be transferred or converted directly to cash without meeting the wagering requirements.
• If there is evidence of bonus abuse or arbitrage, taxi888 reserves the right to cancel the bonus and all related winnings.
• Players are eligible to receive the welcome bonus once only, on their first deposit.
• All other promotional offers — including weekly cashback and the VIP programme — are subject to their respective terms set out on the promotions page.

taxi888 reserves the right to modify, end or suspend any promotion without prior notice. Players are encouraged to check the latest terms before claiming any bonus.

6. Game Rules

All games available on the taxi888 platform — including slots, live casino, sports betting, mix parlay, roulette and other games — are operated according to their own rules displayed within each game. Players are responsible for understanding those rules before starting any game session.

• Game results are final. taxi888 does not accept any disputes regarding completed game outcomes unless there is clear evidence of a technical failure.
• If a technical disruption occurs during gameplay, the records in the taxi888 system will serve as the final reference.
• The use of any automation software, bots, or other technical methods to gain an unfair advantage is strictly prohibited.
• Odds and stake values for sports bets may change. Bets accepted before any change will remain at their original values.
• taxi888 reserves the right to void any bet or game involving a technical error or incorrect information, and will refund the player's funds.

7. Prohibited Conduct

The following actions are strictly prohibited on the taxi888 platform and may result in immediate account closure, forfeiture of funds, and appropriate legal action:

• Opening or using more than one account under your own name or someone else's name.
• Using a payment method or funds that do not belong to you without the authorisation of the rightful owner.
• Any form of money laundering or use of the platform for illegal financial activities.
• Colluding or conspiring with other players to manipulate game outcomes or circumvent security mechanisms.
• Exploiting any bug or technical error on the platform. Players who discover any bug must report it to the taxi888 support team immediately.
• Spreading false or misleading information about taxi888 to the public or media.
• Using any language or behaviour that threatens, insults, or harms taxi888 staff or other players.

8. Limitation of Liability

taxi888 works to provide a stable, secure, and reliable platform. However, this platform is provided "as is" and taxi888 makes no guarantee regarding continuous uninterrupted availability.

• taxi888 is not responsible for any financial loss, data loss, or service disruption resulting from technical issues beyond our control, including interruptions to a player's internet connection.
• taxi888's maximum liability to any player under any circumstances will not exceed the amount deposited by that player in the 30 days prior to the claim.
• taxi888 is not responsible for any indirect or consequential losses arising from the use of the platform.

9. Responsible Gambling

taxi888 is committed to promoting responsible gambling. Our platform serves only players aged 21 and above, and we take gambling dependency seriously.

Control tools available to taxi888 players:

• Self-Exclusion: Players may apply for a temporary or permanent self-exclusion from the platform. Contact our support team to begin this process.
• Deposit Limits: Players can set daily, weekly, or monthly deposit limits to manage their spending.
• Play Break: Players may request a temporary break from the platform.

For more information, please visit our Responsible Gambling page or contact customer service via 24/7 live chat in Malay and English.

10. Privacy and Data

The collection, processing, and use of players' personal data is governed by the taxi888 Privacy Policy, which forms part of this overall agreement. By accepting these Terms and Conditions, players also agree to the provisions in the Privacy Policy.

• Personal data collected is used for identity verification, transaction processing, customer support, and service improvement.
• taxi888 will not sell or disclose players' personal data to third parties without consent, except where required by law or regulatory obligations.
• Players have the right to request access to, correction of, or deletion of their personal data by contacting the taxi888 support team.

11. Changes to Services and Terms

taxi888 reserves the right to modify, upgrade, or terminate any part of the platform at any time without prior notice, including but not limited to changes to game features, bonus structures, payment methods, and the user interface.

Any changes to these Terms and Conditions will be communicated to players via announcements on the platform or official email. Updated terms will take effect immediately upon publication. Continued use of the platform after such changes have been communicated means the player accepts and agrees to the new terms.

• Players are encouraged to review this Terms and Conditions page regularly to ensure they are always up to date.
• If a player does not agree with any changes, they have the right to close their account and withdraw any eligible remaining balance.

12. Governing Law and Dispute Resolution

taxi888 operates under an international licence and complies with the regulatory requirements set by the licensing authority. These Terms and Conditions are interpreted in accordance with internationally recognised legal principles.

Any dispute or complaint relating to the taxi888 platform should first be directed through our customer service channels. Players are encouraged to contact our 24/7 support team via live chat or email for prompt resolution.

• Complaints that cannot be resolved internally will be referred to the relevant regulatory authority or arbitration body in accordance with the licence held by taxi888.
• The final decision of any dispute reached through the official resolution process is binding on both parties.
• The period for submitting any formal complaint is within 30 days from the date of the relevant incident.

For any enquiries regarding these Terms and Conditions, please contact the taxi888 support team at [email protected].